OnPoint CX Solutions is hiring a Quality Control Monitor to join our call center team in Henderson, NV. This role is responsible for listening to agent calls, reviewing sales interactions, and ensuring company policies and procedures are followed.
This is a great opportunity for someone who is detail-oriented, organized, and comfortable working with multiple systems while monitoring call activity. If you have strong listening skills, enjoy analyzing performance, and want to help improve call quality and compliance, we encourage you to apply. Pay & Schedule
About OnPoint CX Solutions
OnPoint CX Solutions is a business process outsourcing (BPO) company that provides call center sales, customer care, and support services for clients in the energy sector. Our team plays an important role in ensuring customers receive clear and compliant information during every interaction.
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