Job Description

Job Title: L3 Network Engineer LAN/WAN, SD-WAN

Location: Raritan, NJ (5 days onsite)

Rate : $65/hr

Primary Skill: Cisco Routers, WLAN, Cisco Meraki, SDWAN Viptela, F5, Load Balancer

Job Description:

Responsibilities & Qualifications

Responsibilities

• Handling tickets / Incidents via Service Now platform
• Lead technical incident calls as a SME
• Troubleshooting and providing break fix support to technical issues
• Perform root cause analysis of raised issues
• Defining process improvements and ensuring that the processes are adhered to
• Take shared ownership of resolving issues in a SLA driven environment
• Mentoring / training team members as a SME
• Testing and auditing as required from time to time
• Improves and maintains customer and employee satisfaction
• Work as part of a Follow the Sun support global support model

Technology Knowledge

• Router - Cisco (BGP, EIGRP, OSPF, QOS, MPLS, WAN)
• SDWAN Viptela (Vmanage, VSmart, VBound, Vedge)
• Switch Cisco/Arista (STP, HSRP, SVI, EtherChannel, Stackwise, VSS, Nexus)
• WLAN Cisco Cisco Meraki
• Load Balancer - F5
• SD-WAN experience a plus

Qualifications

• Min 8+ years of Network Engineer experience supporting global network infrastructures
• Experience in working as part of a global support (follow the sun) model
• Cisco CCIE and other industry standard networking certifications
• Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services.
• Expert level knowledge of troubleshooting, implementing, optimizing, and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problems.
• Expert level knowledge for debugging network devices and outstanding Wireshark reading skills.
• Extensive hands-on experience with: Cisco ASR, ISR and Catalyst product families Cisco Meraki Devices MS and MX Series. Cisco Nexus 9K/7K/5K/2K (NXOS) Series of switches Wireless LAN technologies Cisco and Aruba F5 Load balancers Cisco SD-WAN

Soft Skills

• Excellent verbal and written communication skills (English)
• Have a strong presence and the ability to lead highly complex real time incident calls in front of the customer and other parties
• Excellent customer handling skills
• Ability to handle high pressure situations
• Can drive OpenKyber s value and its methodology

Certifications

• CCIE
• CCIE Enterprise Infrastructure
• CCIE Service Provider
• CCIE Wireless
• F5-CSE/ F5-CTS
• 300-415 ENSDWI certification
• ITIL v4

For applications and inquiries, contact: hirings@openkyber.com

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