Job Description
job summary:
We are searching for a Field Service Technician in the San Jose, CA area. This role will be responsible for on-site maintenance, diagnostics, and repair of office copiers, printers, and multi-function imaging devices (MFPs) at various client sites throughout the San Jose area. This role is in a 24/7 environment with various schedules, including day, night, weekend, and holiday shifts, as well as occasional on-call rotations so candidates must be flexible to work various shifts as needed.
location: San Jose, California
job type: Permanent
salary: $62,000 - 73,000 per year
work hours: 8am to 4pm
education: High School
responsibilities:
- Perform routine maintenance and break/fix repair of digital imaging equipment (copiers, printers, MFPs).
- Respond quickly and professionally to customer service calls in the field.
- Maintain accurate service logs and reports, including Field Service Reports and Expense Reports.
- Report product failure trends and serviceability issues to your manager with proper documentation.
- Ensure all assigned equipment meets operational performance standards.
- Represent company in a customer-facing role with professionalism and excellent communication skills.
qualifications:
- Experience level: Experienced
- Minimum 2 years of experience
- Education: High School
skills:
- Field Service
- Electro-mechanical
- Electronics
- Repair
- Troubleshooting
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job Tags
Permanent employment, Temporary work, Work experience placement, Work at office, Local area, Flexible hours, Night shift