Job Brief:
We are seeking a Customer Support & Booking Coordinator to assist clients with planning and organizing vacation experiences. This entry-level remote travel support role involves helping travelers research destinations, coordinate reservations, and manage booking details for hotels, cruises, and vacation packages.
Training and booking tools are provided. This opportunity is ideal for individuals who enjoy helping others plan memorable trips while working in a flexible remote environment.
Responsibilities:
• Assist clients with researching travel options and coordinating bookings
• Support clients before and after travel with questions and trip details
• Communicate reservation confirmations, travel updates, and itinerary information
• Maintain organized records of client bookings and preferences
• Work with travel suppliers to coordinate reservations and availability
• Deliver professional, friendly customer service throughout the planning process
• Stay informed on travel promotions, destination updates, and supplier offerings
• Strong communication and customer service skills
• Excellent organizational and time-management abilities
• Ability to work independently in a remote environment
• Comfortable using online systems and basic computer tools
• Detail-oriented with the ability to manage multiple tasks
• Interest in travel, hospitality, or customer support roles preferred
This remote opportunity is open to applicants located throughout the United States.
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