Job Description

We are seeking an Entry-Level Customer Service Representative to support community-focused programs and client engagement efforts. This role involves assisting customers, answering inquiries, and helping individuals access important services and resources.

This position is ideal for candidates looking for customer service jobs, entry-level office roles, communication positions, or public-facing work . No prior experience is required — full paid training is provided.

Responsibilities

• Provide professional and friendly customer service in person, by phone, and/or email
• Assist customers with questions regarding programs, services, and resources
• Resolve inquiries and escalate issues when necessary
• Maintain accurate records of customer interactions
• Support outreach activities, scheduling, and coordination tasks
• Communicate effectively with team members and leadership
• Ensure a positive customer experience at all times

Requirements

• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Comfortable interacting with the public
• Positive attitude and willingness to learn
• Organized and able to multitask effectively
• No experience required (entry-level position with training provided)

Benefits

• Paid training and onboarding
• Immediate hiring opportunities
• Flexible scheduling options
• Supportive team environment
• Career growth opportunities into leadership roles

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